Terms & Conditions
Authorization and Indemnication of Order 
 
By placing an order with RiteLine, your company represents and warrants that it has the authority to order, purchase and distribute merchandise 
containing the names, trademarks, logos, copyrights, insignias and other marks, drawings and designations identied in your order. Your company shall indemnify, defend and hold harmless 
 
 
Catalog Illustrations 
Product colors and materials may vary from photography and printed images. When exact material and colors are critical, sample orders are encouraged prior to placing your order. All artwork, logos and imprints shown in this publication are for demonstration purposes only and are not for resale. All trademarks, logos and brand marks used in this catalog belong solely to their respective owners. They are neither intended to imply endorsement by their respective owners nor to imply such products are produced for these brands. 
 
 
Co-op Pricing 
Co-op pricing may be available for items featured in printed materials or on company-specic websites; contact the factory for limitations and 
pricing. All co-ops must be pre-approved and registered by the factory. All co-ops require the use of an assigned co-op number on all resulting 
orders. 
 
 
Order Acceptance/Refusal 
All orders are subject to factory acceptance/ refusal. RiteLine sreserves the right to refuse any order at its sole discretion. 
 
 
Pricing 
All prices are subject to change without notice. Every attempt to honor published pricing will be made. Pricing is eective 1/1/17-12/31/17. 
For immediate verication and current pricing 
 
Please contact customer service or visit www.ritelineusa.com. Website pricing supersedes all other pricing. 
 
 
Returns 
Please inspect all orders carefully upon receipt. No returns will be accepted after 30 days from the ship date. All returned product must be pre-authorized and shipped with RMA (Return Materials Authorization) clearly indicated on outside of packaging. Product must be returned in 
good condition. Sample returns are not available. No credits will be issued for returned samples. To obtain an RMA, contact customer service with the purchase order number or the original invoice number. Returns for blank items will incur a 20% restocking fee. 
 
 
Standard Imprints 
All items include a standard imprint. See specic product pages for details. 
 
 
Terms 
Standard terms are Net 30 with approved credit. 
 
 
New Accounts 
All new customers must complete a RiteLine credit application and provide a valid resale certicate. This will be required regardless of payment method. Prepayment may be required for rst-time orders. 
 
 
SAMPLES 
 
Random, blank, speculative(spec), virtual and pre-production samples are available with a written order. 
 
Orders with a provided shipping account # must be received by 2:00 PM Central Time for same-day shipping. 
 
 
Random Samples 
Random samples are sent free-of-charge at RiteLine’s discretion, usually using US Mail. If tracking is required, you must provide a shipping 
account number. Blank samples of specied colors may be provided when color requested is not available. Contact your customer service 
specialist for proposals and sample needs. 
 
 
Blank Samples 
Blank samples are available for all items shown in the catalog. 
 
 
Speculative (Spec) Samples 
$20.00 (G) charge plus shipping (to avoid shipping charges, please provide UPS shipper number). Spec sample lead time will be 5-7 days. 
 
 
Pre-Production Samples 
$20.00 (G) charge plus shipping (to avoid shipping charges, please provide UPS shipper number). Lead time will be 5-7 days. Preproduction samples may be required fo orders above catalog quantities or with complex artwork. This is be at RiteLine’s sole discretion and free-of-charge.